The SuperGold Card off peak public transport scheme
The SuperGold Card is available to all eligible New Zealanders aged 65 years or over, and those under 65 who receive the New Zealand Superannuation or the Veterans Pension.
The SuperGold Card free off peak public transport scheme enables SuperGold cardholders to travel for free on scheduled urban public transport between 9am and 3:00pm and after 6:30pm Monday to Friday, and all day on Saturday and Sunday.
As at May 2015 the scheme offers more than 662,000 SuperGold cardholders increased mobility and greater access to their community.
The number of SuperGold cardholders is increasing on average by around 29,000 net a year.
Sustainability of the scheme
Since its introduction in October 2008 the $18 million annual cost of funding the scheme has grown, due to the yearly increase in SuperGold cardholders, growing use of public transport, and rising fares. In 2015/16 the annual cost is estimated to be $28.1 million.
The review of SuperGold Card’s operating mechanisms
The Government asked the Ministry of Transport to report on options for cost efficient sustainable funding of the scheme. The review will not affect SuperGold cardholders’ entitlement to the concession or the eligibility of current services receiving the SuperGold transport concession.
The specific focus areas of the review were limited to:
- reviewing whether the temporary moratorium on new transport services entering the concession scheme could be lifted
- if the moratorium was lifted, what criteria would be used to determine entry into the scheme
- considering a national policy for the use of smartcards under the SuperGold card travel concession scheme
- considering reimbursement calculation methods including average fare calculations.
The Government has now announced changes to the scheme resulting from the review.
Changes to the scheme
The review recommended changing the way that regional councils are funded for trips - shifting from a demand-driven reimbursement approach to capped bulk funding (with annual Consumer Price Index (CPI) adjustments) - and lifting the moratorium on new services entering the scheme from 1 September 2015, with criteria being applied for new services.
Funding for Waiheke Island ferries and other niche services will also be capped (with annual CPI adjustments), and SuperGold cardholders will be required to use smartcards as these become available.
- Download the terms of reference for the review [PDF, 19 KB]
- Download the full information document [PDF, 301 KB]
- Download questions and answers about the changes [PDF, 291 KB]
- Read Minister Foss' media release (external link)
Bulk funding for regional councils
At present, the Government reimburses regional councils for SuperGold trips on a per-trip basis. The Government has decided to shift to a bulk funding approach from 2016/17, where the level of funding will be agreed between regional councils and the NZ Transport Agency.
This change will bring SuperGold Card funding into line with the way other public transport funding is allocated, and provide a ceiling on the cost of the scheme to Government. As any cost overruns would need to be funded by councils, it would encourage cost savings and efficiencies. Funding for the scheme will be capped at $28.129 million for the next five years, with annual CPI adjustments to account for inflation.
Moratorium on new services
To limit the impact of increasing costs, there has been a moratorium on new services entering the scheme since 2010.
This moratorium will be lifted on 1 September 2015, potentially improving the range of services available to SuperGold cardholders, particularly in rural and provincial areas.
New services would need to meet criteria to be allowed into the scheme, including being contracted to a regional council and identified in a Regional Public Transport Plan.
Funding for the Waiheke Island ferry and other niche services
A legacy issue means that some niche services now classified as ‘exempt services’ are included in the scheme. This has created an anomaly where these services receive reimbursements for carrying SuperGold cardholders where they would not normally be eligible.
Funding for these services will be capped (with annual CPI adjustments to account for inflation) as follows:
|Waiheke Island ferry||$1,600,000|
|Sealink ferry to Waiheke Island||$286,000|
|Fullers ferry to Devonport||$436,000|
|Wellington Airport Flyer||$733,000|
|Wellington Cable Car||$83,000|
The review sets up a tender for SuperGold Card funding for the Waiheke Island (Matiatia Wharf) ferry service, which is currently operated by Fullers Group Ltd. A one-off exception to the criteria for new services will enable Explore Group Ltd, which currently operates a competing service on this route, to tender for the service.
SuperGold cardholders will be required to use smartcards as smartcard technology, such as the AT HOP card in Auckland, become available.
Regional councils will decide when smartcards will be mandatory for SuperGold cardholders wanting to access free off-peak public transport in their region. This will be once regional councils are satisfied they have adopted enduring smartcard technology.
Regional councils will inform SuperGold cardholders when they need to obtain the relevant regional smartcard.
This will provide operators, regional councils and Government with more accurate data about the number and length of trips taken, assisting future public transport planning.
SuperGold cardholders will be required to purchase their own cards. While this will impose a cost, it is small compared to the ongoing benefits users gain from accessing the scheme.