Terms of use for the Ministry of Transport social media accounts

The Ministry of Transport uses social media to communicate and engage with New Zealanders about transport policy and related issues. By using or accessing our social media pages, you are considered to have consented to the conditions of use of the particular social media channel and our individual page or account. We encourage feedback on our social media channel use.

These terms of use apply to all of MOT's social media channels, unless otherwise specified.

By following the Ministry, you can expect information that may include:

  • our latest media releases
  • transport statistics, including the daily provisional road toll
  • transport policy developments
  • campaigns/messages from other transport agencies, such as NZTA and Maritime NZ
  • invitations to provide us with feedback
  • employment opportunities at the Ministry of Transport.

We may follow organisations and individuals that are relevant to the Ministry of Transport.  At this stage, the Ministry of Transport will only be following major stakeholders, other New Zealand government and overseas government and other counterpart agency accounts - please do not take it personally if we do not follow you back. This is so we can best manage our time and the account. Please let us know of any organisation that you think we should be following. Following does not imply endorsement or guarantee the accuracy of their information.

If you follow us on Twitter you are subject to the Twitter Terms of Service and Twitter Rules(external link)

If you follow us on LinkedIn you are subject to the LinkedIn user agreement(external link)


Ministry of Transport social media accounts are monitored Monday to Friday 8.30am-5pm. We reserve the right to remove any post or comment that does not comply with the social media service’s Terms of Service or user agreement.

In addition, we reserve the right to remove content that:

  • is not relevant
  • breaches legislation or intellectual property rights
  • is deemed offensive
  • is discriminatory
  • has political bias
  • refers to commercial activity, including advertising.

Replies, retweets, commentary and third party content

While we will attempt to answer all questions, we cannot enter into any discussion related to politics.

We will review replies and comments made to us, and pass any emerging themes or helpful suggestions to the relevant people in the Ministry of Transport. However, we may choose not to reply to irrelevant or offensive questions and statements.

Any media queries should be directed to the Ministry’s media team(external link).

We may choose to retweet, repost, mention or post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.


The contents of our social media accounts are intended for informational purposes only. The Ministry of Transport shall in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.

The information on our social media sites and all government web sites is provided on the basis that persons accessing the web site undertake responsibility for assessing the relevance and accuracy of its content.

These terms of use may be updated at any time without notice.

NZBN 9429041908921

Email socialmedia@transport.govt.nz if you have any questions or comments.