At the Ministry of Transport, we are working to ensure our transport system helps New Zealand thrive.

Our people are intelligent, collaborative and passionate about what they do. Learn more about some of our staff, their roles and what drives them:


Richard Cross

Policy Manager, Strategic Policy and Innovation

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“There's a real focus on professional development here. The people are supportive, smart and welcoming, and the atmosphere is very collegial.”

Richard has been at the Ministry for 7 years, where he started as an Adviser in the Aviation and Security team before he became a Senior Adviser. He then applied to be the Acting Manager for the Strategic Direction and Performance team, and is now the team's Manager.

"As a Manager, I encourage my team and make sure they are achieving what they want to achieve. My responsibilties are many and varied: I oversee development of the Ministry's strategy and provide advice to the Ministry Leadership team and the Minister on the Ministry's performance, strategic direction and work programme. Essentially, my team asks and thinks about how well we are performing. and what we should be focussing on in order to make a difference to the transport system."

Richard initially completed a Bachelor of Science in Pharmacology at Otago Univeristy, before moving home to Wellington to finish a Management degree at Victoria University. His first job out of university was working for the States Services Commission. After spending some time travelling Europe, he returned to New Zealand and applied for a job here at the Ministry.

"I've had some unique opportunities at the Ministry. After the November 2016 earthqake in Kaikoura, I was called on to lead a project to develop urgent legislation to enable the road and railway line along State Highway 1 to be reinstated. This all had to be done within three weeks. It was hard work, but also very rewarding."

Richard also likes the size of the Ministry and he believes this has a positive effect on career direction: "Being in a relatively small Ministry has given me opportunities that may not happen in larger ministries, such as regularly meeting with Ministers. There are good opportunities for moving into different teams, and for internal promotion."

Richard has this advice for anyone who is thinking of applying for a job at the Ministry: "Just do it. There's a real focus on professional development here. The people are supportive, smart and welcoming, and the atmosphere is very collegial."

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