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Community Connect is a targeted package aimed at making public transport more affordable.

From 01 July 2023, Community Connect provides:

  • half price fares for Community Services Card holders
  • half price fares for people aged 24 and under
  • half price fares on total mobility services
  • free fares for children aged 12 and under.

Approximately 2.2 million people could benefit from Community Connect.

The work to date

Oct 2023

Community Connect Baseline Survey

In 2022, the Ministry of Transport conducted baseline research to understand the transport attitudes, perceptions and behaviours of Community Service Card holders before the Community Connect programme launched in July 2023. The survey was run between August and October 2022 which was over the period that universal half price public transport fares were available.

Survey questions included respondents’ reasons for travel, their chosen modes of transport, and the impacts of costs and public transport issues on their travel choices.

More information and related documents

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