Check we can answer your query
Use our Common Transport Queries Tool to find quick answers or visit our government transport partners page to see which agency handles your specific enquiry.
Email us
General enquiry
If you have a general enquiry for Ministry of Transport info@transport.govt.nz
We will respond within 20 days. If your request is particularly complex we may be in touch to clarify your request.
Official Information Act Request (OIA)
If you would like to make a request for information under the Official Information Act: OIA@transport.govt.nz
You may also want to look at our resources on our Make an OIA request page or browse OIA responses we have published.
Phone us
Phone: +64 4 439 9000
Leave a message with your name, contact number, and a brief description of your enquiry. We will respond within 10 working days.
Getting help with phone calls
If you are Deaf, hearing impaired, Deafblind or speech impaired then the New Zealand Relay Service can support you to contact us.
Fax us
Fax: +64 4 974 4861
Media queries
Email: media@transport.govt.nz
Phone: 022 015 8213