Air Facilitation

The Programme’s purpose is to provide a framework to guide the improvement and optimisation of aircraft, crew, passenger, and cargo flows through airports and to improve customer service, while maintaining necessary security requirements proportionate to the risks and threats to civil aviation.

The potential benefits of the Programme are to:

• maintain or increase the quality of aircraft, crew, passenger, and cargo flow;
• maintain or increase the level of passenger service and the cost-effectiveness and efficiency of processes and procedures;
• facilitate, and accommodate the growth of air transport; and
• contribute to a positive experience meeting the needs of the travelling public.